General terms and conditions
Austrian hotel contract conditions (ÖHVB) apply.
All our room rates are indicated in euros per person / day. They include the use of all spa facilities such as the indoor pool and spa area.
Accommodation costs do not include local taxes of €2.00 per person / day.
Once a reservation has been made (thus constituting an accommodation contract), the reservation shall be subject to the Austrian Hotel Contract Conditions (dated 23 September 1981) of the Austrian Tourist Accommodation Association. (Read) In the event that prices in the reservation confirmation differ, the prices indicated in the price list shall always apply.
Cancellations received up to 3 months prior to the start of the holiday are free of charge; for cancellations received up to 31 days prior to the start of the holiday, we charge 35% of the booked stay; for cancellations received within 30 days prior to the start of the holiday, we charge 70% of the booked stay; for cancellations received within 7 days prior to the start of the holiday or in the case of later arrival or early departure, we charge 90% of the booked stay.
Withdrawal by the Party – cancellation fee The accommodation agreement can be rescinded by the Proprietor by means of a unilateral declaration no later than 3 months before the agreed arrival date of the Party.
In winter EUR 150, in summer EUR 100 per person by bank transfer to account no. 0500-106711, sort code 20509, Sparkasse Reutte. Please enter the BIC: SPREAT21 and IBAN: AT912050900500106711.
You can check into your room from 2 pm. Please inform us if you intend to arrive after 7 pm.
You are kindly requested to vacate your room by 10.30 am on the day of departure. You may still use the entire spa area on the day of departure.
Means of payment:
Cash, Maestro® cashpoint card.